Effortless feedback collection, valuable insights
Userowl simplifies feedback collection and management for you and your users. You have all the data you need to resolve a bug or all the insights to decide the next feature to build that your users really need.
Feedback widget
Collect Feedback In Your Application
With the help of the powerful feedback widget, Userowl lets you collect feedback, bugs or feature requests directly from your website or app.
- Engage customers.
- Make your customers an extension of your team.
- Annotate screen.
- Your users can annotate screen to mark issues directly in your website without needing any other tool.
- No Code.
- Effortlessly install the feedback widget once and manage all configurations through the Userowl dashboard.
- Branding.
- Personalize the widget to match your brand and specific requirements.
- Capture all the data.
- Essential data, including session info, user info, console logs, network logs, and more, is automatically attached to the feedback.
Bug tracking
Resolve Bugs Faster
Reduce bug resolution times with visual bug reports that include session info, user data, and in-depth logs.
- Session Information.
- Each feedback contains session details such as URL, OS, and browser, etc.
- User Information.
- You can identify your users to let feedbacks also include essential user details so you can contact them or prioritize feedback accordingly.
- Console Logs.
- Console errors and logs are automatically captured and included.
- Annotated Screenshots.
- Your users can mark application issues using a user-friendly screen annotation tool, or you can opt for automatic screenshot inclusion with each feedback.
Product decision
Prioritize changes that matter
No more guessing what your users want. Hear from them directly, then make the changes they care about.
- Organize.
- Manage feedback with the workflow that suits you. Tag and group the feature requests to match your product pipeline.
- Prioritize and Plan.
- Prioritize what to build according to user insights and analytics. Plan your roadmap.
- Merge.
- Consolidate similar feature requests into one feedback and individually notify users once the feature is shipped.
One tool
Centralize your feedback management
Userowl is the only tool you need to manage your feedback. Invite your team, connect your tools, and personalize according to your needs.
- Teams.
- Invite your QA, support, product, dev teams, and even your clients. Your team has all the tools to manage and close the feedback loop.
- Personalize.
- Whether you use Scrum, Kanban, Waterfall, or your custom workflow, Userowl allows you to customize your feedback workflow, aligning it with your team.
- Omnichannel.
- With the help of the Userowl browser extension, collect feedback from social channels. Manage everything in one place.
Integrations
Fits into your team's workflow
Userowl integrates with the tools you already use for product management, customer support, and communication.
- Two-way integrations.
- Sync feedback status and comments between Userowl and your project management tool. Keep your feedback's status up-to-date as soon as your development team progress through their work.
- Notifications.
- Receive feedback notifications on your team's favorite messaging tool.
- Automations.
- Connect your feedback pipeline to numerous applications using Zapier or integrate it with your custom pipeline using webhooks.