Getting started

Set up a Project

Projects in Userowl are a way to organize your work. You can create different projects for each application you develop or you can split your environments with different projects.

  1. Navigate to Projects page.

  2. Click on Create new project.

    Project List Page
  3. Fill in the information related to your projects. These information is just to distinguish projects.

    • Project name: A name to distinguish your project, such as 'Acme Web App', 'My App Dev' or 'my-website-staging'.
    • Project URL: URL of the web application or website associated with the project. This field is for reference only and has no functional impact.
    • Description: A brief description of the project for future reference.
  4. Press Create and this will take you to the projects detail page.

    Create Project Panel

On General Project Settings page, you can review and update project details whenever you want. You can also upload a logo to be used as the icon for your project.

To upload an icon:

  1. Press Change on the icon section. General Project Settings
  2. Select a image file from your computer. Supported formats are: jpg, jpeg, png, gif, webp.
  3. Adjust the logo to fit in the circle using your touch-bar or the slider below, then press Confirm to finish. Uploading an icon to project
  4. Press Save to reflect changes to your project.

You can configure your feedback workflow to better align with how your team manages feedback. To configure your feedback workflow go to Workflow page. The default workflow works for most use cases, but you can customize it according to your needs.

Project workflow

Feedbacks can move between statuses without any restrictions. The order is meant to represent the optimal flow. Your project's feedback workflow has three types of statuses:

  • Default Status: This is the status assigned when new feedback is created. There can only be one default status. You can rename or change the color of this status.
  • Active Statuses: These represent feedback that is active, being worked on, queued, or planned for future work. You can have multiple active statuses.
  • Done Statuses: These represent when work on feedback is complete. You can have multiple done statuses to represent different end-of-life stages for feedback, such as 'Done,' 'Cannot Reproduce,' 'Duplicate,' 'No Work Needed,' etc.

You can reorder workflow statuses by dragging and dropping them into the preferred position. Remember, there can only be one default status, so it cannot be moved or deleted, only renamed or recolored.

Reordering workflow statuses

You can also add new statuses. To add a new status, click Add New Status, and a new status will appear. Enter a name for the status and reorder it by dragging and dropping.

Adding new workflow status

After you finish modifying your workflow, remember to press Save to apply the changes.

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